Privacy Policy

Last updated: June 25, 2026

At fostertie, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, or interact with our services.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

To provide our products and services, we may collect information that you voluntarily provide, including:

  • Name

  • Shipping address

  • Billing address

  • Email address

  • Phone number

  • Payment-related information

  • Order details

  • Customer service communications

We may also automatically collect certain technical information when you visit our website, such as:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage data

  • Cookies and similar technologies

We collect only information reasonably necessary to process orders, improve our services, maintain website security, and communicate with customers.

Payment Security

Our website uses SSL (Secure Socket Layer) encryption technology to help protect the transmission of sensitive information.

When you enter payment information on SSL-protected pages, the information is encrypted during transmission to reduce the risk of unauthorized access.

Payment transactions are processed through secure payment service providers. We do not intentionally store complete credit card numbers on our servers.

How We Use Your Information

We may use collected information for purposes including:

  • Processing and fulfilling orders

  • Providing customer support

  • Sending order confirmations and shipping updates

  • Responding to inquiries

  • Preventing fraud and unauthorized transactions

  • Improving website functionality and user experience

  • Complying with legal obligations

We do not collect personal information as the primary purpose of operating our website. Information is collected only as necessary to provide our products and related services.

Information Sharing

We do not sell, rent, or trade customer personal information to third parties.

We may share limited information only when necessary to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Service providers assisting with website operations

These parties receive only the information required to perform their services and are expected to handle information appropriately.

Advertising And Marketing

We will not use your personal information, photographs, or other identifiable content in advertisements without your consent.

We do not publish customer names, images, reviews, or other personal content for promotional purposes unless permission has been provided.

Cookies And Similar Technologies

Our website may use cookies and related technologies to:

  • Maintain website functionality

  • Remember user preferences

  • Analyze website performance

  • Improve browsing experience

Most browsers allow you to manage or disable cookies through browser settings. Disabling certain cookies may affect some website functions.

Data Security

We implement reasonable technical, administrative, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of internet transmission or electronic storage can guarantee absolute security, we continuously work to maintain appropriate safeguards for customer data.

Data Retention

Personal information is retained only for as long as reasonably necessary to:

  • Complete transactions

  • Provide customer support

  • Meet legal, tax, accounting, and regulatory requirements

  • Resolve disputes and enforce agreements

When information is no longer required, reasonable measures may be taken to securely delete or anonymize it.

Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of eligible personal information

  • Object to certain data processing activities

  • Withdraw consent where applicable

To submit a privacy-related request, please contact us using the information listed below.

Children's Privacy

Our services are intended only for adults or individuals using the website with permission from a parent or legal guardian.

We do not knowingly collect personal information from children under 16 years of age.

If we become aware that personal information from a child under 16 has been collected without appropriate parental or guardian consent, we will take reasonable technical and administrative measures to delete the information and prevent further collection.

By using this website, you represent that:

  • You have reached the age of majority in your jurisdiction; or

  • You are using the website under the supervision or permission of a parent or legal guardian.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will become effective when posted on this page. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us.

US warehouse address:338 S Western Ave Ste C Los Angeles, CA 90020 United States

Factory Address:Building 5, No. 109 Pudong Avenue, Shengzhou Economic Development Zone

Email:service@fostertie.com

Phone:(+1)2138389589

Hours:Monday–Friday,9AM–5PM PT